The information we collect about you depends on how you interact with us or use our services. See below for more details.

Visiting the Intuit Dome

This section applies if you attend events at the Intuit Dome, whether for LA Clippers or to see other live entertainment. At the end of this section, we have noted practices that only apply to the LA Clippers events and fans.

● Face recognition devices:

● GameFace ID:  Intuit Dome offers face recognition technology, called GameFace ID, for seamless entry, shopping and other perks. Use is voluntary. If you use it, we collect a selfie photo and generate face recognition data that is used to uniquely identify you at the arena. We may also infer whether you are over 21 from your selfie photo.

● Other Guests: If you do not enroll in GameFace ID, our devices still capture an image and temporarily create face recognition data, but this face recognition data will (1) only be used to determine if there is a match to an enrolled GameFace ID, (2) not be used to uniquely identify you, and (3) only live briefly in our systems and then will be deleted.

●  Seamless shopping: Most of our Intuit Dome stores offer grab-and-go technology to help you get back to your seats faster and enjoy the event. This technology is designed to capture images and track movements within the store to see what you want to purchase, including date and time of purchase and amount of purchase. We link your purchases to your Intuit Dome account, either through use of GameFace ID or the tap of a phone or wristband, and charge your saved payment method. If you do not have a saved payment method in your account, we will ask you to tap your payment method at the store and may save this payment method to your Intuit Dome account if you do not already have one.  

● CCTV: As with most venues, we use CCTV cameras to capture photographs and video recordings within and around the venue.

● Location tracking: We collect information about your location at the Intuit Dome in a few different ways. See Your Privacy Rights and Choices for choices available to you on location collection.

● Checkpoints: We may detect your presence as you are using or walking by various points at the Intuit Dome. For instance, when you come up to our access control points located around the arena (like at the ticket gate, or club, suite or store entrance), we will register that you have been there at a specific time and date (such as through GameFace ID or when you tap your phone or wristband).  And, if you use our wayfinding tools, Bluetooth sensors will determine that you were in proximity to those signs. 

● Seat presence:  The seats use Bluetooth sensors and ultra wide band to determine if your mobile device is in or near a particular seat, including how long you have been in that seat.

● Parking garage:  Our garage uses automated license plate recognition (“ALPR”) to take a picture of vehicle license plates entering the garage. We use this ALPR data to charge for parking, for safety and security purposes (including investigations), and to comply with legal requirements. View our ALPR policy for more details.

● LA Clippers fan engagement: This paragraph only applies if you attend a LA Clippers game at Intuit Dome. We’ve equipped the Intuit Dome with various sensors to help encourage fan engagement at the Intuit Dome, including through our loyalty program when you attend LA Clippers games. For example, decibel-level readers at the arena are designed to capture how loudly and when you cheer or clap (like for the home or away team), and to determine whether you are sitting or standing. These sensors do not collect the contents of any communication. We also collect information about your use of armrest buttons during basketball games (such as to vote on a question asked on the video board at Intuit Dome). And, whether or not you’re enrolled in GameFace ID, we use images collected from our GameFace ID devices at LA Clippers games to help determine if you’re wearing LA Clippers gear, which can lead to rewards as part of our loyalty program. We also collect details on whether you receive or redeem any loyalty program rewards or offers.

Visiting the Kia Forum

When you visit the Kia Forum, we collect a more limited set of information as follows:

●  Seamless shopping: Some of the stores at the Kia Forum offer grab-and-go technology to help you get back to your seats faster and enjoy the event. This technology is designed to capture images and track movements within the store to see what you want to purchase, including date and time of purchase and amount of purchase.

● CCTV: As with most venues, Kia Forum has CCTV cameras that capture photographs and video recordings within and around the venue.

Our Websites and Apps

When you use our websites or mobile apps, we collect the following information:

● Account information: You provide us information when you create an account or update your profile, which can include your name, email address, mailing address, phone number, date of birth, profile photo, payment method, vehicle information for parking (including license plate number and make and model), your ticket passes, other guests you want to sit with (for Wall Passes) and any other information you choose to provide.

● Location information: In addition to location information collected at Intuit Dome, with your permission, we also collect information about the precise location of your device from our mobile app. See the Your Privacy Rights and Choices section below for choices available to you on location collection. In addition, we may generate your approximate information based upon the IP address you use when accessing our websites and mobile apps.

● Usage information: We collect information about your device and how you access our websites and mobile apps, including mobile device type, device operating system, IP address, browser type, access times, pages viewed, links or buttons clicked, and the page you visited before navigating to our websites.

● Purchase information: We collect information about your online store purchases, such as product details, purchase price, and date and location of the transaction.

● Cookies and similar tracking technologies: We and our service providers use tracking technologies, such as cookies and SDKs, to collect information about your interactions with our websites and mobile apps. The information these technologies collect include your IP address, mobile device ID, web browser, pages viewed, time spent on pages, and links clicked. See the Your Privacy Rights and Choices section below for details on choices available to you.

Other Interactions with Us

We also collect information directly from you when you fill out a form, participate in a sweepstakes, contest, or promotion, request customer support, or otherwise communicate with us. The categories of information that we collect from these interactions can include your name, email address, phone number, information about your interests, your company and job title, and any other information you choose to provide.

Information Collected from Others

We collect information about you from other sources, like the following:

● Intuit Dome Accounts.  If you create or log into your Intuit Dome account through another account, such as an NBA account, we receive information from that account provider in accordance with their authorization procedures, such as name, email address, and NBA ID. If you choose to verify your age with CLEAR, we will also receive information from CLEAR, including a CLEAR ID and whether you are over the age of 21. And, if you are added as a linked account on another person’s account, then that other person may provide us with your name and date of birth.

● Additional Sources: When you buy a ticket for one of our events through a ticketing agency, such as Ticketmaster, we receive information about your purchase, which can include your name, a Ticketmaster ID, contact information, and ticket(s) purchased. If you purchase ClipperVision, we also receive certain information about you from the NBA, including your NBA ID, purchase details and streaming activity. We may also receive information about you from event promotors and organizers, including name and any restrictions or permissions they have assigned.

We may use the categories of information we collect for the following business and commercial purposes:

● to provide, maintain and improve our services, which includes LA Clippers loyalty program designed to encourage fan engagement; (see the Your Privacy Rights and Choices section below for information about how to opt out of the loyalty program);

● to respond to your requests or communicate with you about the services we provide you, including to inform you of changes and send you other transactional or relationship messages;

● to send marketing we think will be of interest to you, including direct marketing and targeted ads on third-party platforms (see the Your Privacy Rights and Choices section below for information about how to opt out of these communications);

● to monitor and analyze trends, events, and usage, and develop new products and services;

● to generate de-identified data that we will not attempt to re-identify, except as permitted by law;

● to personalize your online experience and provide content or features we think may interest you;

● to facilitate contests, sweepstakes, and promotions;

● to detect, investigate, and help prevent security incidents and other malicious, deceptive, or illegal activity, and to help protect the rights, property and safety of us and others;

● to comply with our legal and financial obligations; and

● in other circumstances after giving you advance notice or obtaining your consent.

We engage others to provide analytics, serve advertisements, and perform related services for us across the web and in other online services. These entities may use cookies, web beacons, and other technologies to collect information about your use of our websites and mobile apps and other websites and online services, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information is used to deliver advertisements targeted to your interests on other companies’ sites or online services and to analyze and track data, determine the popularity of certain content, and better understand your online activity. You can also learn more about interest-based ads or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance by visiting www.aboutads.info/choices.

Depending on where you reside, you may have additional choices available to you with respect to practices described in this section, which are set out in the Opt Out of Targeted Advertising, Sharing, and Sales section below.

To be clear, we do not disclose face recognition data about you to any third party except with service providers that only process that data on our behalf or with law enforcement authorities and others in legal proceedings (as described below). Otherwise, we may disclose (or permit others to directly collect) information about you in the following ways:

●   NBA. If you create an Intuit Dome account, or purchase tickets to a LA Clippers game, we may disclose your name, contact information, ticket information and date of birth with the NBA. To learn more about the choices available to you with respect to this disclosure, see Opt Out of Targeted Advertising, Sharing, and Sales section below.

●   Marketing and Advertising Providers: We may disclose identifiers (like email address) and information about your prior purchases with marketing and advertising providers that send targeted ads for us through their sites and online services. To learn more about the choices available to you with respect to these practices, see Opt Out of Targeted Advertising, Sharing, and Sales section below.

●   Promotion Sponsors and Performers: We may disclose the name and contact information of promotion participants with sponsors of those promotions. Similarly, we may disclose the name and contact information of event attendees with event performers and their management. To learn more about the choices available to you with respect to these practices, see Opt Out of Targeted Advertising, Sharing, and Sales section below.

●   Vendors and Service Providers: We make personal information available to our vendors, advisors and other companies who perform services for us. This may include companies that assist us with web hosting and development, payment processing, fraud prevention, cloud storage, customer service, analytics, marketing and parking management.

●   Law Enforcement Authorities and Others in Legal Proceedings: We disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. We may also disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of the Company, our users, the public, or others.

●   Affiliated Companies: We disclose personal information between and among LA Clippers LLC, Forum Entertainment LLC, Clippers G League LLC, and Murphy’s Bowl LLC d/b/a Halo Sports and Entertainment.

●   Corporate Transactions: We may disclose personal information in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

●   Consent: We make personal information available to third parties when we have your consent or you intentionally direct us to do so, such as when you choose to add your Inuit Dome account to Apple Wallet or when you choose to create account with Ticketmaster when setting up an Intuit Dome account.

We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

Account

You can access, modify, and delete certain information stored within your online account by logging into your account at any time. For example, through your account you can delete your GameFace ID, modify or remove stored payment information, and update profile information.

Mobile App Location

When you first launch any of our mobile apps that collect precise geolocation information, you will be asked to consent to the mobile app’s collection of this information. If you initially consent to our collection of such location information, you can subsequently stop the collection of this information at any time by changing the device permissions on your mobile device.

Intuit Dome Location

As described above, in addition to mobile app location information, we may collect location information when you are at the Intuit Dome through device sensors in the seats. You can disable this seat location information by disabling Bluetooth permissions in the mobile app settings or completely disabling Bluetooth and ultra wide band on your mobile device settings.  Please note that when you come up to our access control points located around the arena (like at the ticket gate, or club, suite or store entrance), we will still register that you have been there (such as through GameFace ID or with the tap of a phone or wristband) at a specific time and date.

LA Clippers Loyalty Program

You may opt out of the LA Clippers loyalty program by emailing us at [email protected]. If you do, we will no longer associate the LA Clipper fan engagement information (described above) with your account.

Cookies and Similar Tracking Technologies

You can usually adjust your browser settings to remove or reject all or some browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our websites and online services.

Communications Preferences

You may opt out of receiving promotional messages from us by following the instructions in those communications (such as by clicking “unsubscribe” in the emails or replying “STOP” to text messages) or by contacting us. If you opt out, we may still send you non-promotional messages, such as verification codes or those about our ongoing business relations.

Mobile Push Notifications

With your permission, we may send push notifications to your mobile device. You can deactivate these notifications at any time by changing the notification settings and permissions on your mobile device.